TKC Privacy Notice

We take your privacy very seriously. Please read this privacy notice carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.

About us

We are TK Components Limited (TKC), a company incorporated and registered in England and Wales registered under company number 02320087. Our registered office is Unit 3 Cranberry Drive, Denton, Manchester, M34 3UL. Our Information Commissioner’s Office (ICO) registration number is Z8995040. You can contact us using the contact details set out in the ‘How to contact us’ at the bottom of this page.

This Privacy Notice contains information which applies generally to the TKC website, and the products and services offered by TKC.

Given the nature of our website, we do not expect to collect the personal data of anyone under 18 years old. If you are aware that any personal data of anyone under 18 years old has been shared with our website please let us know so that we can delete that data.

 

Part A – TKC website, products and services generally

We collect, use and are responsible for certain personal data about you. When we do so we are subject to data protection laws (as defined in the table below).

It would be helpful to start by explaining some key terms used in the notice:

 

corporate subscriber	A corporate body with separate legal status such as a companies and limited liability partnerships
data protection laws	The UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 and the Data (Use and Access) Act 2025
direct marketing	The communication (by whatever means) of advertising or marketing material which is direct to particulars individuals
lawful basis	We must use one of the following lawful bases when processing your personal data: ·         Consent ·         Processing is necessary to perform a contract with you ·         The processing is necessary for us to comply with the law ·         We have a legitimate interest or the legitimate interest of a third party.
personal data	Any information relating to an identified or identifiable living  individual.

 

 

 

Personal data we collect about you

The personal data we collect about you depends on the particular activities carried out through our website, apps, products and services. To use your personal data we must have a lawful basis (as set out in the table above). For example, sometimes we ask for your consent (for example to use certain cookies). Data protection law provides other bases and exemptions for the processing of personal data and requires us to have an additional reason to process bases and exemptions for the processing of personal data, and requires us to have an additional reason to process data which is given special protection under data protection laws, such as special category data, where relevant. For example we will usually ask for explicit consent when processing health data or biometric data. We will only ever process your personal data where we have a lawful reason to do so. Our reason for using your personal data is usually one of the following:

Contract

This is where we need to use your personal data to carry out a contract you are party to or take steps before you enter a contract. When you choose to use a product or service you will need to agree to terms of use which constitutes a contract. We need to process your personal data to provide you with this product or service.

Consent

You have given us, or a party we act jointly with, your consent to use your personal data for a certain reason. We may rely on your consent to send you certain types of electronic mail marketing. See Right to withdraw consent for more information about how you can exercise your data subject rights.

Legal Obligation

We must use your personal data to comply with laws or regulations to which we or a party we act jointly with are subject to.

Legitimate Interests

We may have a legitimate interest in using your personal data. Usually this is to help us run, improve, promote, monetise or protect our products, services and business. You may be able to object to the processing of your personal data when processed for legitimate interests. See Right to object. You are in control of your marketing preferences. If you would like to opt out of electronic mail marketing, you can do so at any time. See Direct Marketing below for more information on the lawful bases we may use to direct market to you.

 

Personal Data Processes

 

Service or product	What personal data we collect and process, and when information is not personal data	How your data is collected and who we may share it with	What lawful basis we rely upon
Use of TKC’s website	IP address, other online identifiers, local browser storage, search information and behaviours processed to allow our website to function for analytics, to improve performance for personalisation, targeting to maintain preferences and secure your personal data.	We collect personal data automatically about you via our websites and apps. We may collect this from cookies on our websites .	Consent (cookies or similar technology) Legitimate Interests
Obtaining a quote from TKC	Your name, address, telephone number and email address, contact preferences. Please note that providing details of your home is not personal data.	We collect your personal data directly from you when you request the quote.   With your consent, we will share your personal data with one of nominated our Partners, who will liaise and produce a quote for you.	Consent.
Engaging with our customer service team via telephone or enquiry box	Your name, address, telephone number and email address, contact preferences, or any other information that you choose to provide.	We collect your personal data directly from you when you make the enquiry.	Consent.
Opening an Account	Your name, company name, telephone number, email address.	We collect your personal data from your directly when you or your company opts to open an account with TKC.	Consent and contract
Delivery Contact	A name, address, telephone number and email address.	The delivery information for the end user or location of the goods.	Consent and contract
Direct marketing	Your name, email address, telephone number.	We collect your personal data when you sign up to our marketing and/or where you purchase a products or services.	For consumers, with consent or using soft-opt in as explained below in the marketing section below. For corporate subscribers, for our legitimate interests.

 

Marketing

We will use your personal data to send you updates (by email) about our products, including exclusive offers, promotions or new products.

If you are a consumer:

We can market to you with if you consent to use sending marketing communications or where we have a legitimate interest in using your personal data for marketing purposes (see above ‘How and why we use your personal data’). This means we can market to those who have entered into a sale or negotiation for sale with us provided that we comply with applicable laws your consent to send you marketing information.

If you are a corporate subscriber:

We have a legitimate interest in using your personal data for marketing purposes.

·                     Both consumers and corporate subscribers, however, have the right to opt out of receiving marketing communications at any time by contacting us at info@tkc.co.uk;

·                     using the ‘unsubscribe’ link in emails;

We may ask you to confirm or update your marketing preferences if you ask us to provide further products and services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never sell and share it with other organisations outside of TKC for marketing purposes.

 

Who we share your personal data with

We routinely share personal data with:

·                     third parties we use to help deliver our products and services to you, e.g. payment service providers, IT services providers, warehouses and delivery companies;

·                     other third parties we use to help us run our business, e.g. marketing agencies or website hosts;

·                     third parties approved by you, e.g. third party payment providers;

·                     our insurers and brokers; and

·                     our banks.

We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.

We or the third parties mentioned above occasionally also share personal data with:

·                     our and their external auditors, e.g. in relation to the audit of our or their accounts, in which case the recipient of the information will be bound by confidentiality obligations

·                     our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations

·                     law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations

·                     other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations

How long your personal data will be kept

We will not keep your personal data for longer than we need it for the purpose for which it is used.

Different retention periods apply for different types of personal data. If you no longer have an account with us or we are no longer providing goods or services to you, we will usually delete or anonymise your account data after 7 years.

Following the end of the of the relevant retention period, we will delete or anonymise your personal data.

Transferring your personal data out of the UK

The majority of your personal data may be held at our offices and those of our group companies, third party agencies, service providers, representatives and agents as described above (see above: ‘Who we share your personal data with’).

Some of these third parties may be based outside the UK and EEA. For more information, including on how we safeguard your personal data when this happens please see below:

It is sometimes necessary for us to transfer your personal data to countries outside the UK and EEA. In those cases we will comply with applicable UK and EEA laws designed to ensure the privacy of your personal data.

We will transfer your personal data to:

·         our service providers located outside the UK in the EEA.

Under data protection laws, we can only transfer your personal data to a country outside the UK and EEA where:

·         the UK government has decided the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy regulation’) further to Article 45 of the UK GDPR.

·         there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you, or

·         a specific exception applies under relevant data protection law

Where we transfer your personal data outside the UK or EEA, we do so on the basis of an adequacy. In the event we cannot or choose not to continue to rely on either of those mechanisms at any time, we will not transfer your personal data outside the UK and EEA unless we can do so on the basis of an alternative mechanism or exception provided by UK data protection law and reflected in an update to this notice.

Any changes to the destinations to which we send personal data or in the transfer mechanisms we rely on to transfer personal data internationally will be notified to you in accordance with the section on ‘Changes to this privacy notice’ below.

Cookies and other tracking technologies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. For further information on cookies, please refer to our consent management platform.

Your rights

You generally have the following rights, which you can usually exercise free of charge:

Access	The right to be provided with a copy of your personal data (where it is proportionate and reasonable for us to do so)
Rectification	The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data—in certain situations
Restriction of processing	The right to require us to restrict processing of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object	The right to object: —at any time to your personal data being processed for direct marketing (including profiling); —in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to automated individual decision making	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you
The right to withdraw consent	If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consent by contacting us at info@tkc.co.uk or our details set out in the contact us section. Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

 

For more information on each of those rights, including the circumstances in which they apply, please contact us (see ‘How to contact us’ below).

If you would like to exercise any of those rights, please:

·                     email, call or write to us—see below: ‘How to contact us’; and

·                     provide enough information to identify yourself (e.g. your full name, address and customer or matter reference number) and any additional identity information we may reasonably request from you;

·                     let us know what right you want to exercise and the information to which your request relates.

Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

how to contact us and right to complain

You can contact us by post, email or telephone if you have any questions about this privacy notice or the information we hold about you, to exercise a right under date protection law or to make a complaint.

 

Our contact details are shown below:

 

·         TKC, Unit 3 Cranberry Drive, Denton, Manchester M34 3UL

·         +44 161 336 3636

·         data.protection@tkc.co.uk

 

You may also lodge a complaint with the Information Commissioner’s Office (ICO), if you think your data protection rights have been breached in any way by us and you have already made a complaint to us in the first instance and you remain unsatisfied with the complaint outcome. You may contact the ICO at: 

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or at www.ico.org.uk.

 

Changes to this privacy notice

From time to time, we may change this privacy notice. We will post any changes to this page, so please check it often. Where appropriate, we will notify you of the change, for example by email or by means of a notice on our websites, applications, systems or platforms.

You are responsible for ensuring we have an up-to-date active and deliverable email address for you and that you regularly visit this privacy notice to check for any changes.

What this NOTICE applies to

Throughout our website we may link to other websites owned and operated by certain trusted third parties. Those third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to those third party websites, please consult their privacy policies as appropriate.

 

Do you need extra help?

If you would like this notice in another format (for example audio, large print, braille) please contact us (see ‘How to contact us’ above).